Shipping Policy

Free Ground Shipping (Lower 48)

We offer free ground shipping on all orders shipped within the continental U.S. (Lower 48 states). No codes, no hoops—just simple, straightforward shipping. If you reside elsewhere, please call us to discuss shipping.

Order Processing & Business Hours

• Same-day processing on in-stock orders placed before 2:00 PM ET.

• Orders placed after 2:00 PM ET, weekends, or holidays ship the next business day.

• We operate Monday–Friday, 8:00 AM – 5:00 PM ET.

Delivery Timing

Standard ground deliveries typically arrive in 1–7 business days within the continental U.S. Transit times may vary based on destination and carrier volume.

Freight Shipments (Large/Heavy Items)

Some products are oversized or heavy and will ship via freight carrier.

• Please provide a valid phone number at checkout. The carrier will call to schedule delivery.

• Missed appointments or inaccessible locations can cause delays or additional fees assessed by the carrier.

• Standard freight service is typically curbside; if you need additional services (e.g., inside delivery), contact us prior to shipment.

Free Local Delivery (Selected ZIP Codes)

Customers in our local delivery area receive free local delivery—no fuel surcharge.
Eligible ZIP codes:
45750, 45714, 45784, 45786, 43787, 45742, 45744, 45767, 45715, 45768, 45724, 45729, 45745, 45788, 45773, 45789, 45712, 45787, 45721, 45713, 43724, 45701, 26101, 26104, 26105, 26181, 26187, 26150, 26142, 26184, 26133, 26102, 26169, 26103, 26121, 26106, 26120, 26170, 26175

Order Status & Support

You’ll receive tracking as soon as your order ships. Need help or special arrangements? Contact us and our team will get you squared away.